Privacy Policy
Last update: 13.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through Vertex Quantel (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how we use and process your Personal Data. That's why we created this website. We use various methods to provide you with clear information about Personal Data handling.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and explain how any legal limits affect you. Contact us by email at: info@vertex-quantel.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for several purposes, including providing the website and Services (which may connect you with third-party trading platforms), improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To make full use of important tools that protect your rights regarding your personal data:
To help you exercise your rights, we have substantial resources available. Contact us anytime to request your personal data, and we'll modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, or accommodate any other reasonable requests you may have.
Protect Your Personal Data
While we cannot guarantee complete security of your personal data, we're committed to using a range of methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes the Personal Data the Company collects from individuals and how it processes, shares, secures, and manages that data.
This Policy applies to information related to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from or allow anyone under 18 to use our services. If we become aware of any information about children, we will delete it promptly.
What Personal Data Do We Hold About You?
When you access our service and channels or visit our website, we collect your Personal Data. We may ask for your Personal Data in some cases. In other instances, we gather your Personal Data by analysing how you use our Services or channels, or by receiving information from our third-party partners.
You're not required to disclose personal information to the company, and there are no consequences for not doing so.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply personal data, we may be unable to offer our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including IP address, access date, access time, and browser type), language preferences, software crash logs, device information, and browser type. This information is not private and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.
The Company cannot use your Personal Data without a legal basis. The legal grounds that allow the Company to process your Personal Data are:
- You've consented to your Personal Data being processed for one or more purposes. This occurs when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue legitimate interests, such as improving our Services or defending legal claims.
- Processing must comply with legal requirements.
Contact us via email for more details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal data.
Scope
Legal Basis
To provide your personal information to third parties when you request access to digital trading
If you ask us to, we may request Personal Data from you to share with third-party companies.
You've consented to us processing your Personal Data for one or more of the reasons outlined.
2. To answer your requests, questions or concerns
We need your Personal Data to respond to any questions you may have about the Services.
The Company or a third party has a legitimate interest requiring the processing of this information.
3. To comply with legal obligations, we process your personal data to meet administrative, judicial, and legal requirements.
To meet legal requirements, processing is necessary.
4. To enhance Our Services, we may use your Personal
Data. This includes crash reports and malfunction data we collect relating to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
The Company or a third party requires processing of legitimate interests.
6. To perform and manage actions that align with Our Services requirements
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and similar activities.
We need to process your personal data to pursue the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
The Company or a third party has a legitimate interest in processing your data.
To protect our assets, rights and interests—as well as those of third parties—we may process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations, agreements, and our terms and conditions.
We need to process personal information to protect the legitimate interests of the Company or a third party.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers—such as hosting, storage, and IP address analysis providers—to support our operations.
At your request, we can disclose specific Personal Data to third-party trading platforms. Your Personal Data will be shared according to their privacy policies, and may be provided to multiple trading platforms.
We may also share Personal Data with related entities or business partners to help us enhance and improve our products and services.
The Company may disclose Personal Data to regulatory, local, or other official authorities when necessary to protect the rights or assets of third parties.
Additionally, we may share Personal Data with potential investors, buyers, lenders, or other group companies in connection with any transaction (including asset transfer or sale), merger, restructuring, consolidation, or bankruptcy involving the Company or any group entity.
7. Cookies and third-party services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use them to gather information about your preferences and browsing habits to improve your user experience, remember your settings, and customise products and services that may interest you. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are temporary and stored on your device only while you're browsing, then deleted when you close your browser. Other cookies are persistent. These remain on your device for a period after you close your browser. We use them to recognise you as a returning user and help you access the website more easily next time.
Types of Cookies:
They may be used by us based on their specific purpose:
The type of cookie
Cookies are essential
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the site, use its features, and return to previously visited pages.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies allow us to recognize you each time you visit our site and save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically erased when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and improve our website, as well as to conduct analysis on how it's being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not support do-not-track signals.
8. The retention of personal data about You
The Company will retain your Personal Data for as long as necessary to fulfil the purpose outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to confirm it's no longer required.
9. Transferring personal information to third countries or international organisations
Your personal information may be transferred to other countries, meaning your personal data could be sent to a third country (a country other than where you currently live) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer complied with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the EU Commission's adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Email info@wealthwaydigital.uk for details.
10. Security of Your Personal Data
We've implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
While we take security seriously, we cannot guarantee that Personal Data will remain secure without error. We're not responsible for any indirect, incidental, or consequential damages resulting from use or disclosure of Personal Data—including disclosure due to transmission errors, unauthorised third-party access, or other circumstances beyond our control.
When required by law or other obligations beyond our control, we may need to share your Personal Data with third parties, such as government agencies. We cannot control how these third parties protect your Personal Data in such situations.
No method of internet transmission is completely secure. We cannot guarantee the security of Personal Data you send to us online.
11. Links to third-party websites
The website contains links to third-party sites and applications that operate independently of the Company. We don't supervise these platforms and aren't responsible for how they collect or process your Personal Data. This Privacy Policy doesn't apply to activities on those external sites or apps.
Before accessing or using any third-party website or app, we recommend you review their privacy policies. We also suggest you carefully consider what Personal Data you share with them.
12. Policy Changes
When visiting any third-party websites or apps, we recommend reviewing their privacy policies before accessing or using them. We also suggest being cautious about providing any personal data to them.
Your rights regarding your personal information
You're entitled to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete Personal Data we no longer need. You may also restrict how we process your personal information.
If you're an EEA resident, please refer to this page:
These rights apply to information you provide relating to your Personal Data. To exercise your rights, email us at the address below.
Access rights
We can verify the accuracy of your Personal Data and provide you with access to it if requested.
We'll supply an electronic copy of your Personal Data at no charge. Additional copies may incur a reasonable fee. Data will be provided electronically upon request.
Your right to access Personal Data cannot override the rights and freedoms of others. If granting access would harm another person's rights or freedoms, we may refuse or limit the request.
Right to rectification
You're entitled to request that we correct inaccurate or incomplete Personal Data concerning you, considering the purpose of processing.
Right to erasure
You may request deletion of your Personal Data if: (a) it's no longer needed for the original purpose; (b) you withdraw consent and there's no other legal basis; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data is unlawfully processed; or (e) we must delete it to comply with a legal obligation.
This right doesn't apply if processing is necessary to: (a) fulfil a legal obligation under EU or Member State law; or (b) establish, exercise or defend legal claims.
Processing restrictions
If you're concerned about the accuracy of your Personal Data, you can request that we limit its processing.
If you request a restriction, your Personal Data will only be kept with your consent or to establish, exercise or defend legal rights, protect another person's rights, or for a significant public interest reason under EU or Member State law.
Right to data portability
If processing is automated and based on your consent or a contract you're party to, you have the right to receive and review your Personal Data.
You can request that we transfer your Personal Data directly to another controller where technically feasible. Exercising your right to data portability doesn't affect your erasure rights or the rights of others.
Right to object
You can object at any time to processing of your Personal Data based on legitimate interests pursued by us or a third party, including profiling. If we have compelling grounds for processing, we may continue unless you demonstrate that your rights, freedoms or interests outweigh ours, or for establishing, exercising or defending legal claims.
You also have the right to object to direct marketing at any time.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. This won't affect the lawfulness of processing carried out before your withdrawal.
You're entitled to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority established by an EU Member State to protect fundamental rights in relation to Personal Data processing.
EU and Member State laws may limit your rights regarding Personal Data as outlined in this section 13.
We'll provide the information you request under section 13 within one month of receiving your request. We may extend this to two months if necessary, depending on the request's nature and volume. We'll notify you of any extension and the reasons within one month.
Unless section 13 prevents it, we'll provide the information you request at no cost. If your request is unjustified or excessive, particularly if repeated, we may charge a reasonable fee to cover administration costs or decline to act.
If we have doubts about your identity, we may request further information to verify it.